Liking people is
the beginning of
the ability to
“Why do you want a divorce?” the judge asked. “On what grounds?”
“All over. We have an acre and a half,” responded the woman.
“No, no,” said the judge. “Do you have a grudge?”
“Yes, sir. Fits two cars.”
“I need a reason for the divorce,” said the judge impatiently.
“Does he beat you up?”
“Oh, no. I’m up at six every day to do my exercises. He gets up later.”
“Please,” said the exasperated judge. “What is the reason you want a divorce?”
“Oh,” she replied. “We can’t seem to communicate with each other.”
*****Good communication skills requires the following:.
A genuine concern for the person he’s talking to. When people sense that you have a concern for them, they are willing to listen to what you have to say. Liking people is the beginning of the ability to communicate.
The ability to focus on the responder. Poor communicators are focused on themselves and their own opinions. Good communicators focus on the response of the person they’re talking to. Good communicators also read body language. When I interview a potential employee, and he can’t read in my body language that I’m ready to move on to another subject, it sends up a red flag.
The ability to communicate with all kinds of people. A good communicator has the ability to set a person at ease. He can find a way to relate to nearly anyone of any background.
Eye contact with the person he’s speaking to. Most people who are being straight with you are willing to look you in the eye. Personal integrity and conviction make communication credible.
A warm smile. The fastest way to open the lines of communication is to smile. A smile overcomes innumerable communication barriers, crossing the boundaries of culture, race, age, class, gender, education, and economic status.
A leader must be a communication expert